Should a dispute arise between the contractual parties, the consumer shall have the right for such a dispute to be settled out of court. A motion for such an out-of-court dispute settlement pursuant to Act No. 634/1992 Coll., on Consumer Protection, as amended, is to be forwarded to the Czech Trade Inspection Authority (CTIA) by the consumer. More details concerning out-of-court settlements of disputes are available on the Czech Trade Inspection Authority´s website (www.coi.cz).